1. Right of Withdrawal

Under Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts, you can return products purchased from MANAS STUDIO within 14 (fourteen) days from the delivery date without giving any reason.

2. Return Conditions

For your return to be accepted, the following conditions must be met:

• The product must be unused and not tried on
• The original tag and hanger must be attached
• The product must be in its original packaging and undamaged
• The invoice or order information must be included in the return package
• It must reach us within the 14-day return period

3. Return Process

Follow these steps to make your return:

4. Refund

After your return request is approved, your payment will be refunded to your original payment method within 14 business days. For payments made by credit card, the refund amount will be credited to your card. The time for the refund to reflect in your account may vary depending on your bank's processing time.

5. Exchange

If you want to request a size or color exchange, you first need to return the existing product and then place a new order. This way you can get the product you want faster. Contact us for your exchange request and we will assist you.

6. Defective Products

If the product is delivered to you defective:

• Notify us within 30 days from the date you received the product
• Send photos of the defect via email
• Shipping costs for defective products are covered by us
• You can request an exchange with a non-defective product or a refund

7. Non-Returnable Products

Returns are not accepted in the following cases:

• Used, washed or damaged products
• Products with tags removed or cut
• Products requiring hygiene (underwear, swimwear, bikini, etc.)
• Customized products made to special order
• Products past the 14-day withdrawal period

8. Contact

You can contact us for questions about the return and exchange process: